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[[Category:Main_Manuals]] The Public Services Circulation and Reference staff work closely together as a cohesive department. Please refer any questions/problems/concerns/patrons to Reference staff as they are responsible for handling situation beyond that of circulation procedures. Request staff assistance by calling the Reference Desk at 10536 and/or 10537. == Opening Procedures: == * Turn on desk computers and receipt printers if they have not been turned on * Divide money equally from money bag and place in cash drawers located under each computer terminal ** Money should be placed in the drawer from highest to the lowest denomination * Unlock the DVD cabinet using the key located in the cash drawer at Circ 1 * Process the book drop as assigned ** OVLC and YS items should be taken down each time this is processed ** PS items should be brought up from YS to be placed on carts * Check PPL email and follow up as needed * Shelve * Work on projects as assigned once shelving is caught up * At 10:00 A.M. unlock and open wooden exterior doors. ** Locks on both doors must be unlatched in order for the doors to open properly ** A stool by the water fountain is available in order to reach the locks safely == Daily Duties == * Greet patrons in a friendly manner * Process materials as required (checking in/out) ** Check all items for damages and completeness before checking items in or out (*exception: Audiobooks should be checked for both damages and completeness at check in but only need to be checked for completeness at check out) *** Route item to appropriate supervisor for damage review *** Patron account must be noted and a routing slip should be completed *** Route item to appropriate branch by completing a routing slip ** Apply security to all items ** Clean materials as needed * Process basic fines/payments for fines, book sale, copies/fax, disks, etc. * DVD/Music CDs should be taken to the re-shelving cart as time allows * Compete/process/maintain adult and juvenile applications * Direct patrons to areas of informational needs (Reference Desk, IT Lab, YS, etc.) * Check staff email throughout the day and follow through as needed * Complete projects as assigned * Review Policy/Procedure regularly == Forms/Supplies == * Forms for daily use are located on top of the Circulation Desk between the computers * Supplies are located in the cabinet between the computers and in the drawers at the desk for staff use ** When forms/supplies are running low staff are responsible to email designated staff in order to replenish the supply. * Staff should say what they need and how many are needed * If staff are completely out of supplies, staff should print/obtain what they need as time allows == Floor == * When going to the floor, staff must take the Circulation and Reference carts around to empty ** Internal rounds materials must also be taken to the PS Rounds Sorting Area * Messages * Shelve == Closing Duties == * Floor Staff: ** 15 minutes until closing ** The PAC in non-fiction and 4 of the 5 PACS by new books should be shut down. *** Last PAC should remain on until we close ** Copy Machines are shut down and money must be taken to Circulation to enter into the system *** Public Services Money, Money account under the fine code Copies ** Staff should go around the floor in order to straighten chairs, pick up trash, pick up/check book that were left on tables ** Staff should inform patrons of how many minutes there are until the library closes * Closed ** Shut down last PAC ** Pick up the elevator key ** Turn off designated breakers ** Ride the elevator down with at least 1 IT staff and 1 Reference staff for security purposes *** Turn elevator off *** Hang the elevator key by Maintenance * Circulation Desk Staff ** If only one staff at the desk, Circulation 2 can be shut down ** Money in Circ 2 should be placed in Circ 1 ** 1 computer must remain on until the library closes based ADP time ** Staff should tidy the desk by putting supplies away and straitening up any materials ** DVD cabinet must be locked and key placed under the coin tray in the cash drawer of Circ 1 ** Money Bag ** Once the library closes, cash drawers are emptied and put into the money bag *** Bills should be separated by denomination *** Checks and credit card slips must be placed in the bag *** Check under the coin separator and the entire tray to ensure that all monies, checks and credit card slips have been removed ** Money bag is given to the PS Supervisor/Lead staff to be taken to the safe ** Cash drawers should be left open once emptied for security purposes ** Shut down computers and turn off receipt printers ** Circulation Staff are responsible for locking both exterior doors and re-checking to verify the doors are locked and must also close the interior glass doors in the absence of Maintenance ** ALL main floor staff must wait and leave the floor as a group once patrons have exited the building and the doors have been secured

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