Procedure Manual

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(Application Card Updates/Changes)
(Application Card Updates/Changes)
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===Application Card Updates/Changes===
 
===Application Card Updates/Changes===
  
* If a patron already has a card and wishes to do one of the following he/she needs  
+
* If a patron already has a card and wishes to do one of the following he/she needs only fill out the signature and date section of a new application card:
only fill out the signature and date section of a new application card:
+
 
*Add a proxy
 
*Add a proxy
 
*Add internet access to a juvenile card
 
*Add internet access to a juvenile card
 
*Get a replacement card due to a damaged card or a card that will not scan
 
*Get a replacement card due to a damaged card or a card that will not scan
(Staff are to fill out the No. section, print the patron’s name on top left of  
+
(Staff are to fill out the No. section, print the patron’s name on top left of application card, and write the current expiration date on the new application card.)
application card, and write the current expiration date on the new application  
+
*If a patron already has a card, the following is a list for which the patron needs to fill out a whole new application card:                                                                                     
card.)
+
*If a patron already has a card, the following is a list for which the patron needs to  
+
fill out a whole new application card:                                                                                     
+
 
** Lost card
 
** Lost card
 
** Expired Card
 
** Expired Card
Line 21: Line 17:
 
** Patron Type Change
 
** Patron Type Change
  
*The following are the only statements that staff may write on the top front of the  
+
*The following are the only statements that staff may write on the top front of the application card:
application card:
+
 
** 1st, 2nd, 3rd
 
** 1st, 2nd, 3rd
 
** Replacement
 
** Replacement

Revision as of 17:00, 9 November 2012

Contents

Circulation Related Procedures

Cards 101

Application Card Instructions ..101.1

Application Card Updates/Changes

  • If a patron already has a card and wishes to do one of the following he/she needs only fill out the signature and date section of a new application card:
  • Add a proxy
  • Add internet access to a juvenile card
  • Get a replacement card due to a damaged card or a card that will not scan

(Staff are to fill out the No. section, print the patron’s name on top left of application card, and write the current expiration date on the new application card.)

  • If a patron already has a card, the following is a list for which the patron needs to fill out a whole new application card:
    • Lost card
    • Expired Card
    • Address/Phone Number Change
    • Name Change
    • Patron Type Change
  • The following are the only statements that staff may write on the top front of the application card:
    • 1st, 2nd, 3rd
    • Replacement
    • Proxy Only
    • Internet Only
    • Update Expired
    • Address Change
    • Name Change
    • Patron Type Change (J to A, A to O)
    • Damaged Card

Issuing ...101.3

Expired - Almost Expired ...101.4

Replacement ........101.5

Check in Date – Overriding ..102.1

Fines ........103

Amounts/Limits .103.1

Accidental Waive/Tender ....103.2

Fine Code Explanations .......103.3

Paying with a Check ............103.4

Tendering ...........103.5

Waiving ..............103.6

Holds .......104

Calling Patrons....104.1

Email Address Information ..104.2

Explained ...........104.3

ILL – Explained .................105.1

Item .........106

Adding On-The-Fly ..............106.1

Check in .............106.2

Check out ...........106.3

Check out Limitations ..........106.4

Damage/Repair ...106.5

Donations............106.6

In Transit ............106.7

Lost ...106.8

Problem Checking out/SQL Error on Check out ...........106.9

Renewing ...........106.10

Long Overdue – Explained 107.1

Messages – Explained ........108.1

PIN – Issuing ....109.1

Proxy – Authorization ........110.1

Other Procedures

Accident Form ..200.1

Incident Form ...201.1

Bank Deposit ....202.1

Computer .203

Filter Guidelines/Disabling ..203.1

Patron Sign up ....203.2

Patron Suspension/Viewing of Inappropriate Material ..203.3

Donations (Monetary).........204.1

Golden Buckeye Cards .......205.1

Internet permission for patrons under the age of 18 ....206.1

Ohio Kids Cards .................207.1

Panic Button Use/Testing ...208.1

Phone Operations/Answering ..............209.1

Reserves Database...............210.1

Sick Line .211.1

Teacher Cards ...212.1

Unattended Child ...............213.1

Voter Registration ..............214.1

Report Procedures

Expired Holds ...300.1

Lost ..........300.2

Transit .....300.3

General Information

Holding Code List ..............400.1

Web Addresses .400.2

Updating a Procedure..........400.3

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