Adult Services Circulation

Latest revision as of 11:17, 23 October 2013

The Public Services Circulation and Reference staff work closely together as a cohesive department. Please refer any questions/problems/concerns/patrons to Reference staff as they are responsible for handling situation beyond that of circulation procedures. Request staff assistance by calling the Reference Desk at 10536 and/or 10537.

[edit] Opening Procedures:

• Turn on desk computers and receipt printers if they have not been turned on
• Divide money equally from money bag and place in cash drawers located under each computer terminal
  • Money should be placed in the drawer from highest to the lowest denomination
• Unlock the DVD cabinet using the key located in the cash drawer at Circ 1
• Process the book drop as assigned
  • OVLC and YS items should be taken down each time this is processed
  • PS items should be brought up from YS to be placed on carts
• Check PPL email and follow up as needed
• Shelve
• Work on projects as assigned once shelving is caught up
• At 10:00 A.M. unlock and open wooden exterior doors.
  • Locks on both doors must be unlatched in order for the doors to open properly
  • A stool by the water fountain is available in order to reach the locks safely

[edit] Daily Duties

• Greet patrons in a friendly manner
• Process materials as required (checking in/out)
  • Check all items for damages and completeness before checking items in or out (*exception: Audiobooks should be checked for both damages and completeness at check in but only need to be checked for completeness at check out)
    • Route item to appropriate supervisor for damage review
    • Patron account must be noted and a routing slip should be completed
    • Route item to appropriate branch by completing a routing slip
  • Apply security to all items
  • Clean materials as needed
• Process basic fines/payments for fines, book sale, copies/fax, disks, etc.
• DVD/Music CDs should be taken to the re-shelving cart as time allows
• Compete/process/maintain adult and juvenile applications
• Direct patrons to areas of informational needs (Reference Desk, IT Lab, YS, etc.)
• Check staff email throughout the day and follow through as needed
• Complete projects as assigned
• Review Policy/Procedure regularly

[edit] Forms/Supplies

• Forms for daily use are located on top of the Circulation Desk between the computers
• Supplies are located in the cabinet between the computers and in the drawers at the desk for staff use
  • When forms/supplies are running low staff are responsible to email designated staff in order to replenish the supply.
• Staff should say what they need and how many are needed
• If staff are completely out of supplies, staff should print/obtain what they need as time allows

[edit] Floor

• When going to the floor, staff must take the Circulation and Reference carts around to empty
  • Internal rounds materials must also be taken to the PS Rounds Sorting Area
• Messages
• Shelve

[edit] Closing Duties

• Floor Staff:
  • 15 minutes until closing
  • The PAC in non-fiction and 4 of the 5 PACS by new books should be shut down.
    • Last PAC should remain on until we close
  • Copy Machines are shut down and money must be taken to Circulation to enter into the system
    • Public Services Money, Money account under the fine code Copies
  • Staff should go around the floor in order to straighten chairs, pick up trash, pick up/check book that were left on tables
  • Staff should inform patrons of how many minutes there are until the library closes
• Closed
  • Shut down last PAC
  • Pick up the elevator key
  • Turn off designated breakers
  • Ride the elevator down with at least 1 IT staff and 1 Reference staff for security purposes
    • Turn elevator off
    • Hang the elevator key by Maintenance
• Circulation Desk Staff
  • If only one staff at the desk, Circulation 2 can be shut down
  • Money in Circ 2 should be placed in Circ 1
  • 1 computer must remain on until the library closes based ADP time
  • Staff should tidy the desk by putting supplies away and straitening up any materials
  • DVD cabinet must be locked and key placed under the coin tray in the cash drawer of Circ 1
  • Money Bag
  • Once the library closes, cash drawers are emptied and put into the money bag
    • Bills should be separated by denomination
    • Checks and credit card slips must be placed in the bag
    • Check under the coin separator and the entire tray to ensure that all monies, checks and credit card slips have been removed
  • Money bag is given to the PS Supervisor/Lead staff to be taken to the safe
  • Cash drawers should be left open once emptied for security purposes
  • Shut down computers and turn off receipt printers
  • Circulation Staff are responsible for locking both exterior doors and re-checking to verify the doors are locked and must also close the interior glass doors in the absence of Maintenance
  • ALL main floor staff must wait and leave the floor as a group once patrons have exited the building and the doors have been secured