Procedure Manual

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(Application Card Updates/Changes ...101.2)
(Application Card Updates/Changes)
Line 5: Line 5:
 
===Application Card Updates/Changes===
 
===Application Card Updates/Changes===
  
#If a patron already has a card and wishes to do one of the following he/she needs  
+
* If a patron already has a card and wishes to do one of the following he/she needs  
 
only fill out the signature and date section of a new application card:
 
only fill out the signature and date section of a new application card:
#Add a proxy
+
*Add a proxy
#Add internet access to a juvenile card
+
*Add internet access to a juvenile card
#Get a replacement card due to a damaged card or a card that will not scan
+
*Get a replacement card due to a damaged card or a card that will not scan
 
(Staff are to fill out the No. section, print the patron’s name on top left of  
 
(Staff are to fill out the No. section, print the patron’s name on top left of  
 
application card, and write the current expiration date on the new application  
 
application card, and write the current expiration date on the new application  
 
card.)
 
card.)
#If a patron already has a card, the following is a list for which the patron needs to  
+
*If a patron already has a card, the following is a list for which the patron needs to  
 
fill out a whole new application card:                                                                                     
 
fill out a whole new application card:                                                                                     
## Lost card
+
** Lost card
## Expired Card
+
** Expired Card
## Address/Phone Number Change
+
** Address/Phone Number Change
## Name Change
+
** Name Change
## Patron Type Change
+
** Patron Type Change
  
#The following are the only statements that staff may write on the top front of the  
+
*The following are the only statements that staff may write on the top front of the  
 
application card:
 
application card:
## 1st, 2nd, 3rd
+
** 1st, 2nd, 3rd
## Replacement
+
** Replacement
## Proxy Only
+
** Proxy Only
## Internet Only
+
** Internet Only
## Update Expired
+
** Update Expired
## Address Change
+
** Address Change
## Name Change
+
** Name Change
## Patron Type Change (J to A, A to O)
+
** Patron Type Change (J to A, A to O)
## Damaged Card
+
** Damaged Card
  
 
===Issuing  ...101.3===
 
===Issuing  ...101.3===

Revision as of 17:00, 9 November 2012

Contents

Circulation Related Procedures

Cards 101

Application Card Instructions ..101.1

Application Card Updates/Changes

  • If a patron already has a card and wishes to do one of the following he/she needs

only fill out the signature and date section of a new application card:

  • Add a proxy
  • Add internet access to a juvenile card
  • Get a replacement card due to a damaged card or a card that will not scan

(Staff are to fill out the No. section, print the patron’s name on top left of application card, and write the current expiration date on the new application card.)

  • If a patron already has a card, the following is a list for which the patron needs to

fill out a whole new application card:

    • Lost card
    • Expired Card
    • Address/Phone Number Change
    • Name Change
    • Patron Type Change
  • The following are the only statements that staff may write on the top front of the

application card:

    • 1st, 2nd, 3rd
    • Replacement
    • Proxy Only
    • Internet Only
    • Update Expired
    • Address Change
    • Name Change
    • Patron Type Change (J to A, A to O)
    • Damaged Card

Issuing ...101.3

Expired - Almost Expired ...101.4

Replacement ........101.5

Check in Date – Overriding ..102.1

Fines ........103

Amounts/Limits .103.1

Accidental Waive/Tender ....103.2

Fine Code Explanations .......103.3

Paying with a Check ............103.4

Tendering ...........103.5

Waiving ..............103.6

Holds .......104

Calling Patrons....104.1

Email Address Information ..104.2

Explained ...........104.3

ILL – Explained .................105.1

Item .........106

Adding On-The-Fly ..............106.1

Check in .............106.2

Check out ...........106.3

Check out Limitations ..........106.4

Damage/Repair ...106.5

Donations............106.6

In Transit ............106.7

Lost ...106.8

Problem Checking out/SQL Error on Check out ...........106.9

Renewing ...........106.10

Long Overdue – Explained 107.1

Messages – Explained ........108.1

PIN – Issuing ....109.1

Proxy – Authorization ........110.1

Other Procedures

Accident Form ..200.1

Incident Form ...201.1

Bank Deposit ....202.1

Computer .203

Filter Guidelines/Disabling ..203.1

Patron Sign up ....203.2

Patron Suspension/Viewing of Inappropriate Material ..203.3

Donations (Monetary).........204.1

Golden Buckeye Cards .......205.1

Internet permission for patrons under the age of 18 ....206.1

Ohio Kids Cards .................207.1

Panic Button Use/Testing ...208.1

Phone Operations/Answering ..............209.1

Reserves Database...............210.1

Sick Line .211.1

Teacher Cards ...212.1

Unattended Child ...............213.1

Voter Registration ..............214.1

Report Procedures

Expired Holds ...300.1

Lost ..........300.2

Transit .....300.3

General Information

Holding Code List ..............400.1

Web Addresses .400.2

Updating a Procedure..........400.3

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